Nationwide Virtual Trainings
Comprehensive and Affordable Professional Development in Dispute Resolution
Our DRSE Team offers nationwide virtual trainings designed to strengthen the capacity of professionals who manage and resolve special education disputes. These interactive sessions provide practical strategies, compliance guidance, and real-world scenarios - all delivered by experienced facilitators.

National Mediator Training
Mediators play a vital role in resolving conflicts between families and schools under the Individuals with Disabilities Education Act (IDEA). Over the past two decades, mediation has evolved from a simple facilitation process to a sophisticated practice informed by research and experience. This training equips participants with:
- A clear understanding of IDEA’s dispute resolution requirements
- Best practices for conducting effective mediation sessions
- Communication and negotiation strategies to foster collaborative solutions
- Tools for assessing and upgrading current mediation practices
Who Should Attend?
State mediators, IEP facilitators, and SEA staff responsible for dispute resolution oversight.

Complaint Investigator Training
Complaint investigators ensure compliance with IDEA by addressing formal complaints and recommending corrective actions. Few training opportunities exist for these professionals, yet their role is critical in safeguarding FAPE for children and youth with disabilities. Our virtual trainings will strengthen participant skills in:
- Report writing and decision drafting
- Staying current with special education legal updates
- Determining meaningful corrective actions
Who Should Attend?
State complaint investigators and SEA leads.
IEPs With Heart: Creating the Conditions for Collaborative IEP Meetings
In collaboration with PartnerEd Solutions
IEPs With Heart is a professional learning series designed to equip IEP team members, district leaders, and facilitators with practical strategies to foster trust, shared ownership, and effective communication during IEP meetings.
Why Choose Our Trainings?
![]()
Expert-Led Instruction
Learn from seasoned professionals with deep experience in special education dispute resolution.
![]()
Comprehensive Content
Cover essential topics for mediators and complaint investigators, from fundamentals to advanced strategies.
![]()
Interactive Virtual Format
Engage in live sessions with real-world scenarios, Q&A, and practical exercises - never pre-recorded.
![]()
Affordable Access
Professional development that fits your budget without compromising quality.
![]()
Compliance Confidence
Gain tools and knowledge to meet IDEA requirements and strengthen your state’s dispute resolution system.
![]()
Career-Ready Skills
Enhance your ability to resolve disputes effectively, write clear reports, and apply best practices immediately.
Ready to strengthen your expertise?
If you would like more information or explore how our nationwide trainings can support you and your team, we would love to connect with you.
Talk to Laura Lema at






